Where a line
manager and a member of staff think these qualifications could
benefit the department and the learner, they must discuss
and particularly consider:
• the content of the programme, emphasising
the accounting elements
• the work involved, including assessments
and homework
• that the learners are expected to
make a full commitment to attending the training sessions,
completing assignments and progressing through
the whole course (with ongoing support from management of
course) to the best of their abilities
• that this is not ‘just a course’
that they have to attend; they are qualifications that they
have to achieve by demonstrating their skills, knowledge and
understanding
• whether they have the right level
of literacy and numeracy to progress through the qualification
successfully.
Line managers have a big stake in their learners’
success. Managers’ support for learners through their
studies will help get the best outcome for them personally,
for the working relationship and for the team.
This can be achieved through actions such
as:
• regularly checking on attendance
and progress
• helping to answer any questions
• giving practical tasks back at work
so learners can practice specific skills they have developed
in their training sessions
• considering if it’s possible
to arrange a job rotation or work experience in another department
to give learners experience in an area they don’t normally
work in
• helping to prepare for assessments,
reassuring learners and encouraging attendance on assessment
days.
All learners will need the time out of work
to attend training sessions. Management are expected to respect
this requirement and encourage learners to attend. If there
are any problems with timetabling or very heavy workload,
the manager should speak to the appointed municipality programme
coordinator about this as soon as they realise there might
be problems. The coordinator can then liaise with the training
provider. |